Welcome to Civtelligence (“we,” “us,” “the company” or “our”). These Terms of Service (“Terms”) govern your access to and use of our web-based application, Application Programming Interfaces (“APIs”), notifications, automated alerts, and AI-generated insights (collectively, the “Services”).  

Civtelligence is a service that uses a proprietary application to monitor governmental public records and produces output for client insight and intelligence.  

Civtelligence is an emerging technologies division of GeoTel Corporation, a Missouri Corporation, 409 Vandiver West, Building 3, Suite 100, in Columbia, MO.  Civtelligence may be contacted by phone at 573-474-1000.  Governmental employees and agents may email us at the email provided in the header above.

By accessing or using the Services, registering an account, or provisioning API keys, you (“user,” “client,” or “you”) agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, law firm, lobbying practice, or other legal entity, you represent and warrant that you possess the full legal authority to bind such entity. If you do not agree to all provisions of these Terms, you may not access or use the Services.

All platform assets, encompassing datasets, processing alerts, structural summaries, generated Outputs, operational notifications, schedule tracking, and AI Insights provided, maintained, or delivered by the Company (collectively, “application content”), are supplied exclusively for general informational triage, preliminary research, and workflow monitoring. The Company does not operate as a legal practice, lobbying organization, environmental advisory group, or engineering consultancy, and the Services do not constitute legal counsel, financial opinions, accounting services, regulatory determinations, or municipal land-use guidance.  Use of the service does not create an attorney-client relationship or fiduciary relationship.  Application content does not provide legal advice or interpretation.

1. Definitions

• “AI Insights” means text summaries, regulatory impacts, sentiment indicators, trend analytics, extracted elements, or other outputs produced by our systems based on Public Records and User Inputs.
• “API” means the application programming interface and accompanying software development assets provided by the company to facilitate automated, programmatic data retrieval and platform integration.
• “Application” means the company-hosted, browser-based graphical user interface provided for manual search, workflow monitoring, and administrative interaction.
• “Inputs” means all user-submitted search queries, custom tracking profiles, bill identifiers, prompt directives, keywords, and text inputs submitted to the platform.
• “Outputs” means the uniquely generated insights, processed alerts, and compilation reports produced by the services in response to a user’s Inputs.
• “Public Records” means raw legislative or administrative proposals, statutory or administrative amendments, public procedure regarding administrative rules or laws or regulations, governmental body agendas, hearing transcripts, meeting or committee minutes, press releases or other information, administrative or executive orders, or other governmental information produced by governmental bodies and personnel, ingested from governmental bodies within the State of Missouri, the executive, administrative and legal departments thereof, and cities, towns and villages within Missouri, or other information relating to governmental bodies and government sources.

2. Scope of Services & Public Records Disclaimers

2.1 Private Entity Status & Missouri Sunshine Law (Chapter 610, RSMo)

The Services serve as a commercial aggregation, monitoring, and workflow enhancement platform.

• Non-Governmental Entity: The Company is a private enterprise and is not an official government agency, public repository, or custodian of records, nor is it endorsed by, affiliated with, or acting on behalf of the State of Missouri or any of its political subdivisions.  The Company is not acting on behalf of any government body.
• No Statutory Notice or Records Compliance: The Services do not process, satisfy, or execute legal records requests under the Missouri Sunshine Law (Chapter 610, RSMo). Users seeking certified public records for statutory verification, evidentiary submission, or legal discovery must direct formal requests to the specific state or municipal custodian of records.

2.2 Feed Instability, Municipal Fragmentation, and Delay Disclaimers

The State of Missouri is comprised of hundreds of political subdivisions, autonomous municipalities, various political subdivisions along municipal and county lines, and regional boards, many of which operate on variable, unstandardized, or aging digital infrastructure.

• Third-Party Upstream Dependencies: The service relies on monitoring, feeds, scrapes, and uploads made by external state and municipal web portals. We assume no responsibility or liability for omissions, latency, broken links, or data inaccuracies originating directly from these third-party governmental servers.
• No Guarantee of Real-Time Parity: Data synchronization is subject to technical constraints and administrative publication schedules. We do not warrant that our aggregation is real-time, exhaustive, or continuous.

3. Artificial Intelligence & Proprietary Data Rights

3.1 Proprietary Platform Rights

The Company and its licensors retain all right, title, and interest (including all patent, copyright, trade secret, trademark, and other intellectual property rights) in and to the application, the APIs, underlying monitoring and software scrapers, parsing pipelines, prompt-engineering layers, fine-tuned large language model (LLM) weights, system documentation, and user interfaces. No rights are granted to you except as expressly set forth in these Terms.

3.2 Third-Party Governmental Materials

Application content is gathered from public facing websites, portals, and repositories maintained by governmental bodies.  The Company does not control, endorse, or verify the underlying accuracy or completeness of the application content nor any public governmental record or third party filing.

You acknowledge that the public records, raw text of statutes, ordinances, proposed bills, and public municipal agendas remain within the public domain or belong to the respective governmental bodies from which it was indexed. 

These Terms do not claim proprietary ownership over any public information or unmodified public government texts.

3.3 User Inputs and Output Allocation

• User Inputs: You grant the Company a worldwide, royalty-free license to run, store, and process your Inputs to supply the Services to you and fulfill support requests.
• AI Outputs: Subject to your continuous compliance with these Terms and full payment of applicable subscription and API fees, the Company assigns to you all of its right, title, and interest in and to the unique Outputs generated for you. The Company provides no warranty that identical or substantially similar outputs will not be generated for other platform users entering identical or similar publicly available queries.

3.4 AI Accuracy and “Hallucination” Disclaimer

Our Services deploy artificial intelligence.  Predictive natural language algorithms and LLMs synthesize dense regulatory and municipal texts. Large language models occasionally mischaracterize political contexts, distort technical wording, or output factually inaccurate assertions (commonly designated as “hallucinations”).

• Informational Purposes Only: All AI Insights are provided strictly for informational and research triage purposes. They do not constitute formal legal counsel, legislative drafting advice, or compliance opinions.
• Duty to Verify: You are strictly obligated to cross-reference and independently confirm any AI-generated finding against the raw, underlying Public Records prior to taking any operational, financial, regulatory, or legal action.

Customer acknowledges that governmental bodies in Missouri frequently amend, reschedule, withdraw and change meeting notices, agendas, and other materials without notice.  You agree that you are solely responsible for independently verifying all application content.

3.5 Machine Learning Model Training Protections

The Company shall not use, disclose, or ingest your confidential Inputs, customized monitoring configurations, or prompt directives to train, retrain, fine-tune, or benchmark any multi-tenant or public artificial intelligence models without your authorization.

4. Application and API Usage, Security, and Metering

4.1  Reserved.  

4.2 Credential Security and API Management

If API access is granted to you, you are entirely responsible for enforcing access controls over all authentication credentials, including application passwords and issued API keys.

• Key Protection: API keys must remain strictly confidential and internal to your authorized staff. You may not distribute, sub-license, or expose API keys in public repositories or client-side web applications.
• Attributed Liability: Any programmatic call, token consumption, or action initiated through your assigned credentials will be legally treated as your authorized activity.

4.3 Rate Limiting, Token Bandwidth, and Platform Throttling

To preserve overall infrastructure stability:

• We enforce usage throttles, token limits per minute/day, and concurrent call caps on all API interfaces, as well as query caps on the application.
• You agree not to bypass, spoof, or circumvent these architectural controls.
• The Company reserves the right to throttle, interrupt, or temporarily suspend access—without advance liability—if your consumption patterns risk platform degradation, constitute an unmetered denial-of-service vector, or exhaust your purchased token allowances.
• Overages resulting from automated bulk-parsing requests may be billed at our prevailing consumption rates or result in programmatic query pausing until the commencement of the next billing cycle.

4.4 Local Caching Limits and Anti-Hoarding Rules

The programmatic license granted under these Terms is for real-time internal analysis and workflow integration, not archival reproduction.

• Permissible Caching: You may store and cache API payload responses locally for an operational duration not to exceed sixty (60) calendar days, solely to maintain system responsiveness within your authorized internal applications.
• Anti-Hoarding Restriction: You are expressly prohibited from continuously stockpiling, assembling, or warehousing historical API feeds or parsed metadata to construct a permanent offline replica, shadow database, or substitute data repository of Missouri governmental public proceedings.

5. Licensing and Acceptable Use Policy (AUP)

5.1 Permitted Grant

The Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the application and integrate authorized APIs solely for your internal business operations, legal evaluation, state regulatory oversight, and legislative advocacy.

5.2 Prohibited Exploitation and Abuse

You agree that you will not, directly or indirectly, perform or authorize any third party to perform any of the following:

• Platform Scraping (“Scraping the Scraper”): Deploy automated bots, web crawlers, scrapers, headless browsers, or extraction tools against the application or API outputs to pull or harvest our proprietary layouts, indexed fields, or AI Insight summaries.
• Authorized By-passing:  By-pass of any security or system control measure, such as CAPCHA, multi-factor authentication, or other security protocols.
• Competitive Machine Learning: Feed, structure, or export any platform data, metadata tags, or AI Insights into any system used to train, evaluate, fine-tune, or benchmark a competitive AI engine, legaltech search platform, or public-record analytics tool.
• Reverse Engineering: Disassemble, decompile, decode, reverse engineer, or attempt to derive the underlying source code, algorithmic tracking logic, or proprietary system prompts utilized by the Company.
• Infrastructure Attacks: Cause automated actions that generate an unreasonable, disproportional, or harmful transmission load on the Company’s servers or the upstream hosting facilities of any governmental agencies.
• Downstream Legal and Ethical Violations:  
  • The following are prohibited.  You may not:
  • Utilize monitored data or AI Insights to conduct unauthorized consumer credit scoring, employment screenings, or background evaluations in violation of the Fair Credit Reporting Act (FCRA).
  • Deploy automated, mass-messaging, predatory tracking, or spam outreach directed at governmental body or agency or any public employee, agent, servant, staff, or board members in violation of Missouri Ethics Commission (MEC) statutes, state lobbying governance rules, or applicable anti-harassment laws.

6. Disclaimers, Statutory Notices, and Limitation of Liability, Indemnification

6.1 Warranty Disclaimer

TO THE MAXIMUM EXTENT ALLOWED BY LAW THE SERVICES, APPLICATION, APIS, AND ALL GENERATED AI INSIGHTS ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER STATUTORY, EXPRESS, OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, FULLY SECURE, OR FREE FROM DATA DROPS, TRANSMISSION ERRORS, OR INACCURACIES.

6.2 Explicit Disclaimer for Missed Statutory and Hearing Deadlines

Missouri governmental bodies execute regulatory reviews on calendars with unalterable public comment and objection periods.

The Company disclaims any liability, direct, indirect, or consequential, in the event for whatever reason that a User misses a date or deadline, statutory comment window, bill hearing, municipal zoning meeting, ordinance adoption, administrative appeal deadline, or filing cut-off due to an algorithmic misinterpretation, email alert failure, delivery delay, platform outage or any similar situation. You maintain sole responsibility for confirming public hearing schedules directly through official government channels.  This disclaimer is intended to be as comprehensive as can be conceived and the law will allow. 

6.3 Consequential Damages Exclusion

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, COVER, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, LOSS OF GOODWILL, REGULATORY FINES, WORK STOPPAGE, OR LOSS OF CLIENT CONTRACTS) ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THE SERVICES OR RELIANCE UPON ANY AI INSIGHTS, REGARDLESS OF THE THEORY OF RECOVERY AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS.

6.4 Aggregate Financial Liability Cap

THE MAXIMUM AGGREGATE FINANCIAL LIABILITY OF THE COMPANY ARISING FROM OR RELATED TO THESE TERMS, WHETHER OCCURRING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL UNDER NO CIRCUMSTANCE EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE OCCURRENCE OR TRANSACTION GIVING RISE TO THE CLAIM.

6.5  Indemnification

You agree to defend, indemnify and hold harmless the company and its affiliated from and against any third party claims, liabilities, losses, damages, fines, and expenses including reasonable attorney fees arising out of or related to your reliance on application content, your dissemination or repackaging of platform content to third parties, or your breach of this agreement.

7. Term, Suspension, and Termination

7.1 Immediate Suspension and Revocation

The Company reserves the right to immediately suspend your application access, invalidate your API credentials, or terminate your service profile without advance notice or liability if:

• You breach any restriction outlined in Section 4 (API Access, Metering, and Caching) or Section 5 (Acceptable Use Policy);
• Your consumption metrics indicate unauthorized scraping, model-training activities, or an ongoing denial-of-service attempt;
• You fail to pay applicable subscription or overage charges, otherwise fail to pay applicable due fees;
• Continued provision of the Services to you creates an active security vulnerability or legal exposure under Missouri or federal statutes;
• In the sole discretion of the company we determine that you have misused the service, violated these terms, or engaged in conduct that is harmful, unlawful, or disruptive to our service, other persons, or third parties.  

7.2 Post-Termination Requirements

Upon termination or cancellation of your account, your right to use the service stops right away, and we and not liable to you or any third party for any claims or damages resulting from such termination.  Upon termination or cancellation of your account, any and all licenses granted herein terminate immediately. You must stop making calls via the API, discontinue all application access, and permanently delete or purge all platform-derived data, cached responses, and AI Insights stored locally across your network architecture within fifteen (15) calendar days.  You must, in writing, certify such deletion upon written request from the Company.

7.3  Deletion of your data.   Any user data such as keywords, tracking interests, or other inputs, as well as all your service outputs, stored with the company in software applications or through APIs will be deleted and purged from all company systems upon termination of your account.

8. Governing Law, Jurisdiction, and Dispute Resolution

8.1 Missouri Choice of Law

These Terms and all controversies, disputes, or administrative claims arising out of or related to these Terms, the Services, or any Output shall be governed by, construed, and enforced in accordance with the laws of the State of Missouri, without regard to its conflict-of-law principles.  Venue is Boone County, Missouri.

8.2 Mediation

Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, breach, or invalidity thereof, shall be submitted to and settled by mediation in accordance with Missouri law in Boone County, Missouri.

9. Modifications and Miscellaneous

9.1 Platform and Terms Adjustments

The Company reserves the right to amend or update these Terms.  Only the Company may amend or update these terms.  Such updates may reflect architectural expansions, statutory changes, or operational requirements. We will notify you of material changes by email or by sending an alert to your primary administrative email address or posting a prominent advisory banner across the application. Your continued use of the application or APIs after the effective date of an update establishes your binding acceptance of the amended Terms.

9.2 Severability and Integration

If any provision of these Terms is held to be invalid or unenforceable by mediator or court of competent jurisdiction, that specific provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. These Terms constitute the complete and exclusive agreement between the parties regarding the subject matter herein.